Ministry of Natural Resources COVID- 19 Risk Mitigation and Response Actions.

Belmopan. March 19, 2020. In the interest of public health and safety and due to circumstances regarding COVID-19, the Ministry hereby informs the public of the following:

• All offices countrywide will be closed to the public for tomorrow, Friday, March 20, 2020. A notice will be issued to inform of when offices will reopen.

• Effective immediately, Heads of Department and Sections will only attend to the public by appointments. To schedule an appointment, please contact the customer service section at (501)828-5028.

The Ministry continues to develop its capacity to provide online services and therefore encourages customers to visit the Ministry’s website to access these services.

For persons who wish to submit an application to the National Hydrological Service or the Mining Unit, the forms can be retrieved from the Ministry’s website at or the Ministry’s Facebook page, and can be emailed using the respective email addresses below.

National Hydrological Service


Tel: (501) 828-5044

Mining Unit


Tel: (501) 828-7911

To check the status of an application from the National Estate Section or the Land Registry Department, please visit the Ministry’s website (click the link for direct access

For department-related queries, kindly contact the respective department via the telephone numbers listed below:

Lands and Surveys Department – (501)828-5083

Land Registry Department – (501)828-5073

Physical Planning – (501)828-7918

For general queries, please contact customer service at telephone number (501)828-5028, email, or log on to the Ministry’s live web chat at

The Ministry thanks the public for its understanding and cooperation and will continue to provide updates as necessary via the Ministry’s website and Facebook page.

Remember – Wash hands regularly with water and soap (remember to conserve water by turning off the tap) or use a 70% alcohol-based sanitizer as an alternate when water is not accessible to wash hands.

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